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Frequently Asked Questions

What are the benefits of working with One Difference Organizing?

- Get expert advice and coaching from an experienced Professional Organizer.
- Customized plan using time tested systems, products, and methods.
- Bring order to your life, home and work.
- Get visible results in less time.
- Reduce stress.
- Save time and money.
- Transform your chaos into the life you intended.


Does the professional organizer do the work or does she/he tell me how to do it?

This is a personal decision based on your needs and budget. Some clients prefer working alongside their organizers, while others just need a plan of action to get them going.


How long will it take to organize me?

There are a multitude of variables impacting how long it will take:
- How quickly you can make a decision.
- How long you can work without distractions or interruptions.
- How much time you can devote to the project.
- How long the disorganization has been going on and why.
- How large the space is and the amount of items you have.
- How well you follow-up on assignments.
- How quickly you can learn new systems and establish better habits.
- What is your motivation for accomplishing the task?


What is the cost? How do you charge for your services?

You can expect to pay about the same hourly rate for a Professional Organizer as you would for an interior designer, personal trainer or any other similar service professional. We work by the hour and fee is payable at time of service. Please contact us to discuss your personal situation and we will be happy to quote you our rates.

We can be reached at (210) 805-9023 or email phyllis@one-difference.com


How do you handle confidentiality and privacy?

The work we do can be very personal in nature. Our approach is a patient, nonjudgmental and respectful manner. As a professional organizer, we are blessed to be invited into people’s lives and entrusted with their private information. It is a trust we take seriously. All client information, personal or business, written or verbal, is in total confidence. One Difference Organizing conforms to the written Code of Ethics for members of NAPO (National Association of Professional Organizers).


Where do we start?

The first step begins with an Assessment Appointment in your environment to tour the space and assess the situation to make sure we understand how the space is used, by whom and the goals, pace and budget of the client. We then outline a Personalized Action Plan to move forward. After identifying the priority areas, we work with you hands-on to sort and make decisions about your items and find the most efficient ways to store, use or dispose of them.


Will I have to throw everything away?

No, you don’t have to throw everything away! It’s the job of the Professional Organizer to help you decide what is and isn’t important to you. Through organizing, you will learn how to establish a home for most of your stuff and along the way you may find things you no longer need.


I’m too embarrassed to have anyone see my mess.

This is what a Professional Organizer does for a living, so we have seen it all. There are many reasons that people get into the situation that requires help. Mostly, it’s just that they are too busy to keep it under control, or may have had a life event, such as illness or caring for a family member. Sometimes they have inherited things they don’t have room for, have combined households, had a baby, started a business --- there are a millions reasons how it came to be. We don’t make judgments, we find solutions.